Pug dressed as unicorn

Best Vets in Suffolk

Featured Clinic Overview

Updated January 2026
Independent Clinic

## Summary Ash Tree Veterinary Centre describes itself as independently owned and run, operating from a modern, purpose-built facility. Reviews consistently point to a practice geared toward supporting everyday pet health needs and urgent same-day problems, with owners mentioning emergency appointments, clear explanations of options (pros/cons), and a set-up designed to reduce stress (including separate waiting areas for cats and dogs). The clinic website also highlights online appointment bookings and a Healthcare Plan aimed at budgeting for preventative care (no plan details or prices stated in the sources provided). ## Services Based on the clinic website summary and the latest reviews available to us, the following are specifically mentioned: - Urgent / emergency appointments (an owner reports being “very good with him getting him in as an emergency”). - Advice and reassurance for new owners, including time spent discussing worries without making owners feel judged. - Treatment for unwell dogs (one review references help with a “sick dog”). - Discussing treatment choices: owners mention being given “all options” and the “pros and cons of each.” - Preventative-care budgeting plan: the website mentions a Healthcare Plan paid monthly by direct debit (what’s included isn’t specified in the provided material). Facilities and access mentioned: - Separate waiting areas for cats and dogs (from reviews). - Disabled access and onsite parking (noted on the website and echoed in reviews). ## People - Shanley (role not stated): mentioned by name in an urgent visit review. The owner describes being put at ease quickly and values her “calm” manner, noting she has “always looked after our dogs.” ## Reviews Google rating: 4.9 stars from 403 reviews. Themes below are drawn from the latest written reviews available to us. - Non-judgmental support and clear advice, especially for new puppy owners who felt their concerns were taken seriously rather than dismissed. - Urgent help when needed, including being fit in for an emergency appointment. - Explanations that help owners decide, with vets/nurses described as laying out options plus pros and cons. - Practical, pet-stress considerations, such as separate cat and dog waiting areas and disabled access mentioned as helpful.

Showing 1-10 of 33 clinics

#2 Ranking

Our Score (90/100)

4.8(261 reviews)
Independent Clinic
Treats:
dog
cat
bird
exotic

Highcliff Veterinary Practice Limited is a general small-animal practice (ownership/group not stated in the information provided) with recent reviews describing both planned procedures and urgent surgical care. Owners specifically mention a dental procedure managed to reduce stress for an extremely anxious dog, including calm pre- and post-op handling, and urgent surgery carried out twice in one week with proactive phone updates to an owner who was away. Reviews also highlight quick recognition of arthritis and starting medication that improved comfort.

#3 Ranking

Our Score (89/100)

4.8(377 reviews)
Corporate
Treats:
dog
cat
bird

Ownership/group structure isn’t stated in the information provided, so it’s unclear whether Orwell Veterinary Group is independent or part of a larger corporate group. Based on the latest reviews available to us, the practice seems geared toward owners who value a friendly, familiar-feeling visit and a well-kept clinic environment. Specific points mentioned include: - A long-term client describing “top class service” over 19 years and saying appointments “feel like visiting family.” - The clinic being described as clean and tidy. - Staff being described as understanding and showing empathy (as reported by one reviewer).

#4

CMW Vets

Ipswich

Our Score (88/100)

4.9(102 reviews)
Independent Clinic
Treats:
dog
cat
bird

CMW Vets describes itself as a new, truly independent small-animal practice with “modern capabilities” and a focus on honesty and trust. Based on its stated service list, it appears set up for both routine care and more involved diagnostics/procedures (for example, imaging, endoscopy, in-house laboratory work, and advanced surgery including surgical referrals). In the latest reviews available to us, owners most often describe calm, gentle handling (including a first health check for a 3‑month‑old kitten) and mention “honest charging”.

Our Score (86/100)

4.7(1229 reviews)
Corporate
Treats:
dog
cat

Dick White Referrals Limited describes itself as one of the UK’s first veterinary referral hospitals (established in 2003). The evidence available points to a specialist, referral-led setup handling complex cases: recent reviews mention ophthalmology work (including an eye ulcer case with a plan to “save his eye,” and a dog regaining eyesight after treatment), and a neurology team treating a critically unwell dog who later recovered at home. Owners repeatedly mention structured communication during referral care, including telephone and email updates, and in one case photo updates showing day-to-day changes.

Our Score (86/100)

4.6(488 reviews)
Independent Clinic
Treats:
dog
cat
bird
exotic

The Barn Veterinary Practice is a small-animal clinic with a large volume of Google feedback (4.6★ from 488 reviews). Recent reviews describe routine consultations and medical assessments (including a vomiting dog after swallowing a sock and glove), with vets explaining what they plan to check and sending owners home with medication (an anti-inflammatory paste was mentioned). Feedback is mixed: several owners describe polite, understanding vets/nurses/reception, while one recent review alleges serious harm from over-prescribing and neglect in another case; another owner says their consultation felt rushed despite calling the service “excellent”.

Our Score (85/100)

5.0(31 reviews)
Independent Clinic
Treats:
dog
cat

Needham Market Veterinary Centre is an independently owned, purpose-built practice founded by vets Jenny and Carly. The clinic is set up with pet comfort in mind, including separate dog and cat waiting areas, a cat-only consultation room, and a reactive dog waiting area. Reviews consistently mention unhurried consultations with time for advice, and one recent review describes being given time and control over decisions during a cat euthanasia appointment. Owners also comment that treatment charges were “acceptable” and that it was cheaper than their previous vet (no specific prices given).

Our Score (84/100)

4.7(427 reviews)
Independent Clinic
Treats:
dog
cat
bird
exotic

Newmarket Vets4Pets Ltd operates under the Vets4Pets brand, and the practice describes itself as locally owned. Based on the clinic’s stated facilities and case types mentioned in reviews, it appears set up for both routine small-animal care and more advanced diagnostics/surgery, with a notable emphasis on exotic pets (e.g., rabbits and small mammals). Concrete specifics supported by the website and reviews include: - Exotics capability and demand: reviews mention care for a chinchilla emergency and long-term care for bunnies, and the website lists species including reptiles, birds, amphibians, fish and invertebrates. - In-house diagnostics and wards: the website lists a laboratory, diagnostics suite, ultrasound, digital x-ray, dental suite, and separate wards for cats, dogs, rabbits/small rodents, and reptiles, plus an isolation unit. - Surgical/orthopaedic scope: the website lists procedures such as cruciate surgery, fracture repair, arthroscopy, airway surgery, soft tissue surgery, and dentistry with dental x-ray. - Mixed diagnostic experiences in reviews: multiple reviewers describe strong knowledge and support, but one review alleges a misdiagnosis based on blood tests within a 24-hour window compared with a hospital result.

Our Score (83/100)

4.4(501 reviews)
Independent Clinic
Treats:
dog
cat
bird
exotic

Stowe Veterinary Centre Ltd is a general veterinary practice (no specific accreditations or specialties were stated on the available website data). Recent reviews describe the clinic handling sudden urgent illness, including rapid triage by reception, a vet making a quick initial diagnosis followed by a non‑invasive test, and providing peaceful euthanasia when owners chose that option. Other owners mention being seen at short notice for a cat and staff “going above and beyond.” One recent review strongly disputes the standard of care, alleging a week of ineffective treatment, heavy paracetamol use, a bill of over £2,000, and subsequent liver damage—so experiences reported are mixed.

Our Score (80/100)

4.6(120 reviews)
Independent Clinic
Treats:
dog
cat
bird

Trinity Veterinary Surgery is an independent practice run as a sole-vet clinic (Martin Hyde, MRCVS), with the website highlighting a particular interest in X‑ray and ultrasound alongside general surgery. Reviews repeatedly mention straightforward, end‑to‑end care with the same vet—from consultation through to procedures and follow‑up—rather than being passed between clinicians. Specific examples include a greyhound dental involving 22 extractions with a post-op check-up included, and owners describing being fitted in via reception “on the off chance” for a cat appointment.

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