Vets4Pets Newmarket – Vets in Newmarket
Clinic Overview
- Recent feedback is strongly positive overall, with repeated praise for the team’s friendliness, compassion, and clear communication. - Exotic and small-pet care stands out again, with reviews mentioning rabbits, geckos, and a chinchilla emergency; one owner said they had been specifically recommended for rabbits and geckos. - A rabbit pre-neuter check is described positively, with the vet praised as informative and helpful and the team as welcoming.
Vets4Pets Newmarket is part of the Vets4Pets group and offers a broad range of first-opinion veterinary care, including routine treatment, surgery, diagnostics, dentistry, and support for a wide mix of species. The clinic’s website lists strong facilities on site, including imaging, a laboratory, dental equipment, and separate wards for different animal types. Recent feedback continues to highlight the practice’s strength with rabbits and other exotic pets, alongside warm front-desk support.
Services
- •Diagnostics and monitoring: The clinic lists digital x-ray, ultrasound, ECG, echocardiography, haematology, blood pressure monitoring, and tonopen eye-pressure testing, supported by an in-house laboratory and diagnostics suite.
- •Surgery and dentistry: Website-listed procedures include soft tissue surgery, orthopaedics such as cruciate surgery, fracture repair and arthroscopy, plus airway surgery, ear surgery, dentistry, and dental x-ray.
- •Pain management and rehabilitation: Laser treatment and acupuncture are listed.
- •Routine and preventive care: Microchipping, prescriptions, nurse clinics, nutritional advice, weight clinics, and home visits are all listed, along with pet passport and animal health certificate services.
- •Species seen: The clinic lists care for cats, dogs, rabbits, small mammals, reptiles, birds, amphibians, fish, and invertebrates, including rabbit medicine and testing and small mammal medicine and surgery. Recent reviews specifically mention rabbit care, a chinchilla emergency, and recommendations for geckos and rabbits.
- •Facilities and wards: The website lists separate wards for cats, dogs, rabbits/small rodents, and reptiles, plus an isolation unit.
- •Emergency arrangements: General emergencies are referred to Vet24 Milton, while true exotic pet emergencies are referred to Suffolk Exotic Vets.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services.
People
- •Lucy is named in reviews for caring for a chinchilla emergency, with praise for being caring, knowledgeable, thoughtful, and sensitive in a difficult situation.
- •Iain is described by a long-term client as someone they have trusted for many years with their rabbits and dogs, highlighting his care, knowledge, and support.
- •Reception team: Recent reviews repeatedly describe the receptionists and wider team as lovely, welcoming, and helpful.
Reviews
Google shows 4.7 stars from 428 reviews.
- •Recent feedback is strongly positive overall, with repeated praise for the team’s friendliness, compassion, and clear communication.
- •Exotic and small-pet care stands out again, with reviews mentioning rabbits, geckos, and a chinchilla emergency; one owner said they had been specifically recommended for rabbits and geckos.
- •A rabbit pre-neuter check is described positively, with the vet praised as informative and helpful and the team as welcoming.
- •One negative review alleges a serious misdiagnosis after blood tests, which sits against a much larger number of highly positive comments about clinical care and trust in the team.

