Featured Clinic Overview
## Summary The Barn Veterinary Practice is a small-animal clinic with a large volume of Google feedback (4.6★ from 488 reviews). Recent reviews describe routine consultations and medical assessments (including a vomiting dog after swallowing a sock and glove), with vets explaining what they plan to check and sending owners home with medication (an anti-inflammatory paste was mentioned). Feedback is mixed: several owners describe polite, understanding vets/nurses/reception, while one recent review alleges serious harm from over-prescribing and neglect in another case; another owner says their consultation felt rushed despite calling the service “excellent”. ## Services Services and situations specifically mentioned in the information available: - Consultations and clinical examinations. - Assessment and treatment of vomiting/poor appetite after suspected foreign-body ingestion (sock/glove), including medication dispensed (anti-inflammatory paste). - Discussion/explanation of what checks will be done during the visit (as reported by an owner). ## Reviews 4.6 stars from 488 reviews. Themes below are drawn from the latest written reviews available to us. - Staff manner is frequently described as friendly/polite/understanding across vets, nurses, and reception. - Communication during appointments is highlighted by one owner who said the team explained what they were going to check while assessing a vomiting dog. - Appointment experience varies: one owner felt their consultation was rushed, while still reporting “excellent service.” - A serious negative account alleges over-prescription leading to a dog’s death and neglect in another dog’s care; this conflicts with other recent reviews describing positive experiences.
Showing 1-10 of 11 clinics
Newmarket Vets4Pets Ltd operates under the Vets4Pets brand, and the practice describes itself as locally owned. Based on the clinic’s stated facilities and case types mentioned in reviews, it appears set up for both routine small-animal care and more advanced diagnostics/surgery, with a notable emphasis on exotic pets (e.g., rabbits and small mammals). Concrete specifics supported by the website and reviews include: - Exotics capability and demand: reviews mention care for a chinchilla emergency and long-term care for bunnies, and the website lists species including reptiles, birds, amphibians, fish and invertebrates. - In-house diagnostics and wards: the website lists a laboratory, diagnostics suite, ultrasound, digital x-ray, dental suite, and separate wards for cats, dogs, rabbits/small rodents, and reptiles, plus an isolation unit. - Surgical/orthopaedic scope: the website lists procedures such as cruciate surgery, fracture repair, arthroscopy, airway surgery, soft tissue surgery, and dentistry with dental x-ray. - Mixed diagnostic experiences in reviews: multiple reviewers describe strong knowledge and support, but one review alleges a misdiagnosis based on blood tests within a 24-hour window compared with a hospital result.
Newmarket Vets4Pets Ltd operates under the Vets4Pets brand, and the practice describes itself as locally owned. Based on the clinic’s stated facilities and case types mentioned in reviews, it appears set up for both routine small-animal care and more advanced diagnostics/surgery, with a notable emphasis on exotic pets (e.g., rabbits and small mammals). Concrete specifics supported by the website and reviews include: - Exotics capability and demand: reviews mention care for a chinchilla emergency and long-term care for bunnies, and the website lists species including reptiles, birds, amphibians, fish and invertebrates. - In-house diagnostics and wards: the website lists a laboratory, diagnostics suite, ultrasound, digital x-ray, dental suite, and separate wards for cats, dogs, rabbits/small rodents, and reptiles, plus an isolation unit. - Surgical/orthopaedic scope: the website lists procedures such as cruciate surgery, fracture repair, arthroscopy, airway surgery, soft tissue surgery, and dentistry with dental x-ray. - Mixed diagnostic experiences in reviews: multiple reviewers describe strong knowledge and support, but one review alleges a misdiagnosis based on blood tests within a 24-hour window compared with a hospital result.
VetVisit (website brand: Lida Vets) is set up for small-animal work and states it provides a 24/7 emergency service. The website highlights multiple pet-environment accreditations, including Silver Cat Friendly Clinic, ISFM membership, and dog-friendly accreditations, plus an Investors in the Environment Silver Award. In reviews, owners mention same-day urgent care (“seen within half an hour”), follow-up appointments being booked, and the practice handling an insurance claim—but there are also recent 1-star accounts alleging pressure to approve expensive tests/treatment and pushy promotion of a pet care plan, alongside others describing friendly handling of puppies and good treatment outcomes.
VetVisit (website brand: Lida Vets) is set up for small-animal work and states it provides a 24/7 emergency service. The website highlights multiple pet-environment accreditations, including Silver Cat Friendly Clinic, ISFM membership, and dog-friendly accreditations, plus an Investors in the Environment Silver Award. In reviews, owners mention same-day urgent care (“seen within half an hour”), follow-up appointments being booked, and the practice handling an insurance claim—but there are also recent 1-star accounts alleging pressure to approve expensive tests/treatment and pushy promotion of a pet care plan, alongside others describing friendly handling of puppies and good treatment outcomes.
Island Wood Veterinary Hospital
Newmarket
Our Score (72/100)
Island Wood Veterinary Hospital is part of Millstreet Veterinary Group (the wider practice described on the clinic website as providing veterinary services for both farm and companion animals). Based on the website and owner accounts, it appears set up for routine and ongoing medical management as well as surgery, with 24-hour veterinary care stated for livestock and companion animals. Concrete examples mentioned by owners include: - Surgery with updates and follow-up: one dog had a mammary lump removed, with the team keeping the owner updated during the procedure and checking in multiple times afterwards (the owner notes this follow-up came “at no extra charge”). - Chronic-condition monitoring: bloodwork and follow-ups for a hyperthyroid cat, with the vet taking time to help an anxious cat settle before sampling. - Medical problem-solving: diagnosis and management of a cat’s urinary issue, including diet changes that the owner says helped the cat thrive.
Island Wood Veterinary Hospital is part of Millstreet Veterinary Group (the wider practice described on the clinic website as providing veterinary services for both farm and companion animals). Based on the website and owner accounts, it appears set up for routine and ongoing medical management as well as surgery, with 24-hour veterinary care stated for livestock and companion animals. Concrete examples mentioned by owners include: - Surgery with updates and follow-up: one dog had a mammary lump removed, with the team keeping the owner updated during the procedure and checking in multiple times afterwards (the owner notes this follow-up came “at no extra charge”). - Chronic-condition monitoring: bloodwork and follow-ups for a hyperthyroid cat, with the vet taking time to help an anxious cat settle before sampling. - Medical problem-solving: diagnosis and management of a cat’s urinary issue, including diet changes that the owner says helped the cat thrive.
Starling Equine Vets Ltd is a proudly independent, equine-only ambulatory (mobile) veterinary practice that brings mobile equipment to horses. The website states they handle enquiries and emergencies by phone (no further out-of-hours details are provided). In the latest reviews available, owners describe support with complex back pain (“kissing spine”) and euthanasia (PTS), with one owner highlighting that Georgia both treated ongoing issues and later carried out PTS in a way they found “respectful” and “sympathetic.”
Starling Equine Vets Ltd is a proudly independent, equine-only ambulatory (mobile) veterinary practice that brings mobile equipment to horses. The website states they handle enquiries and emergencies by phone (no further out-of-hours details are provided). In the latest reviews available, owners describe support with complex back pain (“kissing spine”) and euthanasia (PTS), with one owner highlighting that Georgia both treated ongoing issues and later carried out PTS in a way they found “respectful” and “sympathetic.”
Rossdales Ltd presents as an equine-focused hospital and veterinary service (with surgical care referenced in reviews). From the latest reviews available, owners most often describe structured, end-to-end support during stressful periods (including a “very stressful week” of treatment), alongside pre-purchase style work such as a “stage 5 vetting.” The business structure (independent vs part of a wider corporate group) isn’t stated in the information provided. Concrete specifics mentioned: - Stage 5 vetting for a new horse carried out by a vet named Jane. - Surgical/veterinary care discussed alongside on-site support roles (grooms) and reception. - A vet (Mark Grant) providing guidance on an “obscure issue,” including taking time to discuss it despite the reviewer not being an existing client. - Reviews include one 1-star comment with no details, contrasting with multiple detailed 5-star accounts.
Rossdales Ltd presents as an equine-focused hospital and veterinary service (with surgical care referenced in reviews). From the latest reviews available, owners most often describe structured, end-to-end support during stressful periods (including a “very stressful week” of treatment), alongside pre-purchase style work such as a “stage 5 vetting.” The business structure (independent vs part of a wider corporate group) isn’t stated in the information provided. Concrete specifics mentioned: - Stage 5 vetting for a new horse carried out by a vet named Jane. - Surgical/veterinary care discussed alongside on-site support roles (grooms) and reception. - A vet (Mark Grant) providing guidance on an “obscure issue,” including taking time to discuss it despite the reviewer not being an existing client. - Reviews include one 1-star comment with no details, contrasting with multiple detailed 5-star accounts.
Our Score (64/100)
Animal Health Trust Diagnostic Laboratory Services operates as a specialist diagnostic laboratory service rather than a general vet clinic. Based on the written reviews available, owners and professionals most often mention clear communication around test results, with staff explaining findings “in terms I understand.” Reviews also point to it being used as a reference source for interpreting blood work (specifically equine blood work), and describe the team as organised and helpful. Concrete specifics mentioned: - Results are explained in plain language, not just reported. - People use the organisation’s website to look up references for blood work (equine mentioned). - Multiple reviewers comment on the service being well organised and information-focused.
Animal Health Trust Diagnostic Laboratory Services operates as a specialist diagnostic laboratory service rather than a general vet clinic. Based on the written reviews available, owners and professionals most often mention clear communication around test results, with staff explaining findings “in terms I understand.” Reviews also point to it being used as a reference source for interpreting blood work (specifically equine blood work), and describe the team as organised and helpful. Concrete specifics mentioned: - Results are explained in plain language, not just reported. - People use the organisation’s website to look up references for blood work (equine mentioned). - Multiple reviewers comment on the service being well organised and information-focused.
Baker, McVeigh and Clements Ltd is a full-service equine veterinary practice focused on horse healthcare across different types of riders and disciplines. The website highlights three main service streams—Thoroughbred, Sport Horse (from recreational through Olympic level), and Leisure Horse—suggesting it’s set up to support a wide range of equine needs rather than only one niche. In the latest reviews available to us, owners describe the team as consistently helpful and supportive, including ongoing advice even when a client’s horse is no longer nearby, and one vet is singled out by name (Gregor Hepburn).
Baker, McVeigh and Clements Ltd is a full-service equine veterinary practice focused on horse healthcare across different types of riders and disciplines. The website highlights three main service streams—Thoroughbred, Sport Horse (from recreational through Olympic level), and Leisure Horse—suggesting it’s set up to support a wide range of equine needs rather than only one niche. In the latest reviews available to us, owners describe the team as consistently helpful and supportive, including ongoing advice even when a client’s horse is no longer nearby, and one vet is singled out by name (Gregor Hepburn).
Rossdales Newmarket is repeatedly discussed in the latest reviews in the context of horse work, including one account involving passport checks and proposed transport arrangements. Recent feedback is mixed: several reviewers describe the service as efficient and delivered by knowledgeable, empathetic people, while one detailed review alleges an uninvited visit, confusion over the number of horses, and behaviour they found rude and unprofessional. Concrete specifics mentioned: - A visit to inspect horses was described in one review, including checking horse passports. - One reviewer reports the vets said they were planning onward travel (“going to Ireland”) as part of the situation described. - Multiple reviewers specifically mention efficiency and knowledge/experience.
Rossdales Newmarket is repeatedly discussed in the latest reviews in the context of horse work, including one account involving passport checks and proposed transport arrangements. Recent feedback is mixed: several reviewers describe the service as efficient and delivered by knowledgeable, empathetic people, while one detailed review alleges an uninvited visit, confusion over the number of horses, and behaviour they found rude and unprofessional. Concrete specifics mentioned: - A visit to inspect horses was described in one review, including checking horse passports. - One reviewer reports the vets said they were planning onward travel (“going to Ireland”) as part of the situation described. - Multiple reviewers specifically mention efficiency and knowledge/experience.
Our Score (45/100)
Independent equine hospital (founded in 1912) providing both first-opinion and referral work, with an RCVS accredited tier three specialist equine hospital status and an in-house clinical pathology laboratory. The service mix on the website points to a hospital set up for surgical and medical cases (including orthopaedics, internal medicine and soft-tissue surgery), alongside breeding, sales and performance work. Recent reviews include very positive outcomes in breeding management (a mare being flushed and treated with antibiotics over several days to get in foal) and helpful purchase/vetting advice, but also complaints about practice administration and follow-up—most notably long delays and missed call-backs for biopsy results, and problems around booking/communication for a 5‑stage vetting.
Independent equine hospital (founded in 1912) providing both first-opinion and referral work, with an RCVS accredited tier three specialist equine hospital status and an in-house clinical pathology laboratory. The service mix on the website points to a hospital set up for surgical and medical cases (including orthopaedics, internal medicine and soft-tissue surgery), alongside breeding, sales and performance work. Recent reviews include very positive outcomes in breeding management (a mare being flushed and treated with antibiotics over several days to get in foal) and helpful purchase/vetting advice, but also complaints about practice administration and follow-up—most notably long delays and missed call-backs for biopsy results, and problems around booking/communication for a 5‑stage vetting.