Newmarket Equine Clinic Ltd T/A Newmarket Equine Hospital

Independent equine hospital (founded in 1912) providing both first-opinion and referral work, with an RCVS accredited tier three specialist equine hospital status and an in-house clinical pathology laboratory. The service mix on the website points to a hospital set up for surgical and medical cases (including orthopaedics, internal medicine and soft-tissue surgery), alongside breeding, sales and performance work. Recent reviews include very positive outcomes in breeding management (a mare being flushed and treated with antibiotics over several days to get in foal) and helpful purchase/vetting advice, but also complaints about practice administration and follow-up—most notably long delays and missed call-backs for biopsy results, and problems around booking/communication for a 5‑stage vetting.

Services

From the clinic’s website

• •Orthopaedic surgery, soft-tissue surgery, internal medicine
• •Colic work-ups/treatment
• •Wind surgery and breathing problems
• •Diagnostic imaging
• •Lameness and poor performance investigations
• •Rehabilitation
• •Dentistry and farriery
• •Breeding services (including racehorses and sport/leisure horses)
• •Sales-related services (vettings and purchase advice)
• •Exports
• •Endurance support
• •Insurance work and expert opinion
• •“Free visit rounds” (listed service; details not provided)

From recent reviews

• •Breeding management: uterine flushing and a multi-day antibiotic course to help a mare get in foal
• •Biopsy (sample taken and sent for results)
• •5‑stage vetting / pre-purchase support

Out-of-hours (from a review)

• •An emergency line is described as being available 24 hours.

People

• •Emily (vet; role not explicitly stated): praised for “going above and beyond” in breeding management, specifically flushing a mare and providing antibiotics over 5 days to help achieve a pregnancy.
• •Mark (role not explicitly stated): credited with giving “excellent advice” during a pony purchase decision.
• •Reception team: one review describes reception staff as professional and helpful; another describes serious booking/communication issues around a 5‑stage vetting (an appointment booked with the buyer without the owner’s knowledge, and the buyer being told the owner cancelled).

Reviews

3.8 stars from 12 reviews. - Breeding support can be hands-on and outcome-focused, with one owner describing flushing plus a 5‑day antibiotic course that resulted in their mare being in foal.

• •Sales/vetting support is mentioned in both positive and negative terms: one owner valued advice when purchasing, while another reported booking mix-ups and dissatisfaction with how a 5‑stage vetting was handled (including a vaccine status misunderstanding).
• •Communication and follow-up is a recurring pain point in at least one case: a biopsy result said to take ~3 weeks was still outstanding 5 weeks later, despite repeated calls and promised call-backs.