Newmarket Equine Clinic Ltd T/A Newmarket Equine Hospital – Vets in Newmarket
Clinic Overview
- Breeding support stands out positively in one review, with Emily singled out for intensive help that resulted in a mare getting in foal. - Purchase and vetting support gets both praise and criticism: one client valued Mark’s advice when buying a pony, while another reported a poor experience around a 5-stage vetting. - Communication and follow-up are the main negative theme, including a review describing repeated calls and delayed biopsy results despite promised call-backs.
Newmarket Equine Hospital is an independent equine hospital in Newmarket, founded in 1912, providing both first-opinion and referral care. It holds RCVS accredited tier three specialist equine hospital status and has an in-house clinical pathology laboratory. The service range covers surgical and medical cases alongside breeding, sales and performance work. Recent feedback is mixed, with praise for breeding support and purchase advice alongside complaints about communication and follow-up.
Services
- •Hospital and referral care: orthopaedic surgery, soft-tissue surgery, internal medicine, colic work-ups and treatment, and wind surgery for breathing problems.
- •Diagnostics and performance work: diagnostic imaging, lameness and poor performance investigations, rehabilitation, dentistry, and farriery.
- •Breeding services: breeding work for racehorses and sport or leisure horses; recent feedback mentions hands-on fertility management including uterine flushing and a five-day antibiotic course.
- •Sales and certification work: vettings including 5-stage pre-purchase examinations, purchase advice, exports, insurance work, and expert opinion.
- •Other listed support: endurance work and free visit rounds. An emergency line is available 24 hours, with routine opening noted as closing from Saturday 12pm and all day Sunday.
Pricing
No published pricing information is currently available for this clinic.
People
- •Emily: praised for going above and beyond with breeding management, including flushing a mare and giving antibiotics over five days to help achieve a pregnancy.
- •Mark: mentioned positively for offering excellent advice during a pony purchase.
- •Reception team: feedback is mixed, with one review describing staff as professional and helpful, while another reports booking and communication problems around a 5-stage vetting.
Reviews
Google reviews show 3.8 stars from 12 reviews. Recent feedback is mixed.
- •Breeding support stands out positively in one review, with Emily singled out for intensive help that resulted in a mare getting in foal.
- •Purchase and vetting support gets both praise and criticism: one client valued Mark’s advice when buying a pony, while another reported a poor experience around a 5-stage vetting.
- •Communication and follow-up are the main negative theme, including a review describing repeated calls and delayed biopsy results despite promised call-backs.
- •Front-of-house experience varies, with some clients describing the reception team as professional and helpful, while others report appointment mix-ups and confusion over arrangements.
