Dog & Cat Vets in Newmarket

- Recent positive reviews frequently mention friendly, caring staff, clear explanations, and pets being made to feel safe during visits. - There is praise for practical handling of more stressful cases, including letting an owner wait in...

- Recent positive reviews frequently mention friendly, caring staff, clear explanations, and pets being made to feel safe during visits. - There is praise for practical handling of more stressful cases, including letting an owner wait in the car with a reactive dog until it was time to be seen. - One owner describes a fast emergency appointment, follow-up booking, and help with an insurance claim.

- Clear communication is the standout theme, with reviewers saying results are explained in understandable terms and questions are answered clearly. - Service is often described as helpful, friendly and well organised. - Some reviewers...

- Clear communication is the standout theme, with reviewers saying results are explained in understandable terms and questions are answered clearly. - Service is often described as helpful, friendly and well organised. - Some reviewers value the website as a useful source of information, including equine blood-work references.

- Owners often describe the team as professional, caring, and supportive, especially when a horse needs hospital treatment. - Reviews mention strong confidence in the clinic’s equine clinical care, including surgical and veterinary support...

- Owners often describe the team as professional, caring, and supportive, especially when a horse needs hospital treatment. - Reviews mention strong confidence in the clinic’s equine clinical care, including surgical and veterinary support during a stressful week of treatment. - A recent review praises Jane for a well-managed and supportive stage 5 vetting process.

- Owners frequently praise the clinic for handling difficult cases, including cataracts, eye ulcers, spinal surgery, and neurology referrals, with several reviews describing strong outcomes and recovery at home. - Communication is a...

- Owners frequently praise the clinic for handling difficult cases, including cataracts, eye ulcers, spinal surgery, and neurology referrals, with several reviews describing strong outcomes and recovery at home. - Communication is a recurring strength: reviewers mention clear explanations, regular phone calls, email contact, and even photo updates during inpatient stays. - Staff are often described as skilled, caring, and professional, with reception teams also singled out for being helpful and reassuring.

- Owners describe the team as always helpful. - Reviews praise the vets as friendly, supportive, and nothing too much trouble. - One client says they still return to the practice for advice even after their daughter moved away with her...

- Owners describe the team as always helpful. - Reviews praise the vets as friendly, supportive, and nothing too much trouble. - One client says they still return to the practice for advice even after their daughter moved away with her horse.

- Positive comments describe the team as efficient, knowledgeable and empathetic. - One reviewer gives very brief but strong praise, calling the service “Tremendous” and “Very efficient.” - A detailed negative review reports problems...

- Positive comments describe the team as efficient, knowledgeable and empathetic. - One reviewer gives very brief but strong praise, calling the service “Tremendous” and “Very efficient.” - A detailed negative review reports problems around an uninvited visit, confusion over the number of horses, passport checks, transport plans and later communication, and describes the experience as rude and unprofessional.